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Security & compliance

Certified security, verified by DNV.

Information security is the ground floor of everything Cloud Holding delivers. Every company in the group is independently certified to ISO/IEC 27001:2022 by DNV - so the security controls behind our platforms are audited, documented, and continuously maintained.

What the certification means

Not a badge. An audited operating standard.

ISO/IEC 27001 is the international standard for information security management systems. For customers, the practical meaning comes down to three things:

01

Scope covers all five companies

Every brand in the group holds its own certificate - not just the parent. Whichever company serves you, the same standard applies.

02

Audited independently by DNV

DNV is an accredited third-party certification body. The audits are evidence-based - sampling real controls, real records, and real people doing the work.

03

An operating discipline, not a document

The ISMS defines how we handle incidents, access, change, suppliers, backups and recovery - reviewed and improved every year.

Certificates per company

Each brand's scope of certification.

Each company holds its own ISO/IEC 27001:2022 certificate issued by DNV. The scope below reflects what's certified for each entity. Certificates are available on request.

ISO/IEC 27001:2022

iPodnik cloud

Scope of certification

Provision of sovereign cloud hosting and managed services for POHODA accounting software, including supporting infrastructure in Prague.

Issuer
DNV
Standard
ISO/IEC 27001:2022
ISO/IEC 27001:2022

4clouds

Scope of certification

Design, integration and operation of hyperscale cloud environments (Azure, AWS, Microsoft 365) and associated security and backup services.

Issuer
DNV
Standard
ISO/IEC 27001:2022
ISO/IEC 27001:2022

BYTECA

Scope of certification

Delivery of data platform and business intelligence services on Microsoft Fabric and Power BI, including source integration and customer enablement.

Issuer
DNV
Standard
ISO/IEC 27001:2022
ISO/IEC 27001:2022

Nebeon

Scope of certification

Provision of cybersecurity services - endpoint protection, identity hardening, monitoring and response - for business, IT-team and individual customers.

Issuer
DNV
Standard
ISO/IEC 27001:2022
ISO/IEC 27001:2022

Fameless

Scope of certification

Development, delivery and support of POHODA-native software - FameDash, FameBee, Storage Monkey - and associated e-commerce and automation services.

Issuer
DNV
Standard
ISO/IEC 27001:2022

How we keep it valid

A certificate isn't a one-off event.

ISO 27001 certification runs on a three-year cycle of independent audits. A lapse in any year means loss of the certificate - so the discipline is continuous, not ceremonial.

1

Initial certification audit

DNV reviews the full ISMS - policies, risk assessment, controls, evidence - before issuing the certificate for the first time.

Year 0
2

Annual surveillance audit

Each year, DNV returns to sample controls in action - how incidents were handled, how access was changed, how backups were tested.

Every year
3

Full recertification

Every three years the entire ISMS is reassessed end to end. A successful recertification renews the certificate for another cycle.

Every 3 years

Beyond the certificate

A baseline, not a ceiling.

ISO 27001 defines what must be in place. We layer operational practices on top that are specific to running cloud and managed services at scale:

Daily backups, tested restores Automated backups across every customer platform, with restore drills so recovery is a known operation, not a hope.
MFA on every administrative path Multi-factor authentication and identity hardening on every route an engineer or customer can use to change systems.
Continuous infrastructure monitoring 24/7 monitoring with defined response thresholds - so anomalies turn into tickets before they turn into outages.
European data jurisdiction Infrastructure in European data centres, contracts under Czech and EU law - no data transfer to jurisdictions our customers can't rely on.

Request the details

Need the certificates? Ask us.

Customers and partners can request copies of the current certificates and the statements of applicability. We'll send them the same day, straight from the compliance team.